_{12th February, 2025}

YHA Australia offers unique, affordable, and sustainable accommodation across Australia. We are a for-purpose, membership-based organisation and have provided curious travellers with quality short-stay accommodation for over 80 years. Our mission is to help create a more open and accommodating world where life flourishes. 
We are proudly part of the global organisation Hostelling International – a network of over 3,000 unique places to stay in more than 70 countries. Currently, we have a network of 49 properties across the country with facilities like on-site pools, open-air rooftops, bars, cafes and coworking spaces. Our travellers can enjoy experiences with us that range from Opera House views on the YHA Sydney Harbour rooftop to sleeping in a prison cell in the historic Fremantle Prison to hiking back to eco-friendly lodging in the heart of a National Park. 

Our Values: 
Our values are at the heart of our organisation and the foundation of our culture.  They are our compass, guiding our decisions and actions.

• Work together – We open doors for each other as well as our guests
• Give our best – We bring our best selves every day we come to work
• Put our guest first – We know great hosts make great holidays
• Think differently – We see problems as opportunities
• Have fun – We celebrate and enjoy being together

Our workforce is driven by voices of people from all walks of life.  We strive to create a place where everyone can express their authentic selves, make decisions, seize opportunities and be innovative to resolve conflicts. 

YHA Sydney Harbour is currently seeking an Activities Coordinator to join the team on a full-time basis. The activities coordinator is responsible for coordinating, promoting and executing guest experiences, activities, and events in line with the YHA Experiences framework, and ESG strategy. Experiences are required to provide opportunity for social and local connection; a chance for guests to connect with the property, connect with their fellow guests, and experience the local culture and area.

Day-to-day duties include but not limited to:

• Develop and maintain a diverse activity/ experiences program that caters to the interests and preferences of our guests; that promotes cultural understanding and learning, social connections, wellness, regenerative travel, and connection to local festivals and events.
• Promote upcoming activities and experiences through property signage, word-of-mouth, and digital channels such as the YHA website and relevant social media platforms.
• Lead the majority of experiences and events hosted by the property, and ensure appropriate team members or volunteers are running these in your absence.
• Build strong professional relationships with external partners, clients and key stakeholders.
• Train and collaborate with property team members and/ or volunteers to ensure the seamless execution of events, including promotion, setup, decoration, and running of the experience or activity.

What we are looking for:

• Proven experience in organising and coordinating events or activities, preferably in the hospitality or travel industry.
• Excellent customer service, communication, and interpersonal skills to interact with team members and guests of diverse backgrounds.
• Strong organisational and time management abilities to handle multiple activities simultaneously.
• Creativity and resourcefulness in designing unique and engaging experiences.
• Proficiency in using technology and social media platforms for promotional purposes.

What’s in it for you?

• Permanent full-time within hospitality award rate
• Candidate Referral Program
• Employee Assistance Program
• Yearly social events to the snowy mountains and other locations for team building
• Internal up-skilling training from our Learning & Development team
• Mental health wellbeing such as an employee assistance program
• Access to additional benefits and discounts as part of YHA’s national network
• Allow employees at YHA to celebrate culturally significant holidays that are unique to their cultural and personal beliefs

Our Culture
At YHA, you can expect to be treated with dignity and respect. We’re committed to creating a diverse and inclusive workplace environment.

• Gender Balance – empowering our people to access and enjoy the same opportunities to build great careers at YHA, regardless of gender or gender identity.
• Indigenous Australians – provide more opportunities for Aboriginal and/or Torres Strait Islander peoples, organisations, communities, and customers to engage with our business.
• Accessibility – improving the accessibility (physical or otherwise) of our properties, workplaces and digital platforms for team members, contractors, and guests with a disability.
• Flexible Working – supporting and empowering our people to balance their work and life commitments through a flexible working culture; and
• Pride – enabling our LGBTQIA+ community to be their authentic selves and grow at YHA

We encourage Aboriginal and Torres Strait Islander to apply.

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